Spring Rain Information Technologies Jobs Circular on July 2017

Spring Rain Information Technologies Jobs Circular July 2017 .Deadline: August 10, 2017, vacancy in Spring Rain Information Technologies bangladesh.

Job Title:- Customer Support Executive (E-commerce)

Vacancy

01

Job Description / Responsibility
  • We need an extra pair of hands to do data entry/update on our existing e-commerce site.
  • You need to be smart and be able to do multi tasking.
  • Some of the jobs require
  • Data entry and update existing data by following up with the retailers.
  • Attend customer calls.
  • Co-ordinate orders and logistics.
  • Responsible for fulfillment activities, online sales and customer support.
  • This individual will work closely with Sales Team, Vendor Partners and Shipping Services to support smooth and efficient operations.
Job Nature

Full-time

Educational Requirements
    Bachelor/ Honours Degree
Experience Requirements
  • At least 1 year(s)
  • The applicants should have experience in the following area(s):
    Customer Support through Phone, Online (web/e-mail) Support
Job Requirements
  • You need to be smart and outgoing type of character.
  • Experience with order management and shipping software a plus.
  • High proficiency in adobe Photoshop.
  • Must have excellent written, verbal skills.
  • Must be a team player and able to work with others.
  • Manage e-commerce order processing and inventory fulfilment.
  • Accurately process customer quotes and sales orders.
  • Monitor and investigate all orders to minimize fraud.
  • Provide exceptional customer service via phone and email, including taking orders, troubleshooting web problems, and resolving customer concerns.
  • Proactively identify operational problems, suggest solutions, and independently resolve issues.
Job Location

Dhaka (Gulshan)

Salary Range
    Tk. 15000 – 20000
Other Benefits
    Free breakfast, lunch, and bottom less snacks and drinks. Fun office.
Job Source

Online Job Posting

Apply now

Applicant must enclose his/her Photograph with CV.

Application Deadline : Aug 10, 2017

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