Eastern Bank Limited. Job Circular on April 2017

Contact Center Executive

Eastern Bank Limited

Job Description / Responsibility
  • Handle Customer queries & complaints meeting the service level standard
  • Ensure first contact resolution in every possible cases
  • Effectively follow up and escalate the queries & complaints where necessary
Job Nature
  • Full-time
Educational Requirements
  • MBA/ BBA/ Masters/ Bachelor in Economics/ Business Studies/ Public Administration from recognized institutions
  • Minimum CGPA: 3 out of 4
Job Requirements
  • Prior experience in call/ contact center environment is preferable, freshers are also encouraged to apply
  • Excellent verbal and written communication skills in English & Bangla
  • Adequate computer literacy to work in online software modules & office packages
  • Willing to work in any working-shifts (24X7)
Job Location
  • Dhaka
Other Benefits
  • Competitive Salary, Incentives and benefits packages
  • Career progression opportunity based on performance
  • Festival Bonuses/ Medical Facilities/ Other benefits
Job Source
  • ¬†Online Job Posting
Apply Instruction
Please log on to www.ebl.com.bd/career and apply on or before April 25, 2017.
Candidates will be treated strictly on merit and any sort of persuasion will result in disqualification.
Only short listed candidates will be communicated.

Application Deadline : Apr 25, 2017

Company Information

Eastern Bank Limited

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