Bangladesh Specialized Hospital Ltd Call Centre jobs circular

job Title :- Officer – Call Centre

Vacancy

04

Job Description / Responsibility
  • Schedule appointments for patients.
  • Answer telephone promptly and in a polite and professional manner.
  • Obtain and enter accurate demographic information (address, telephone number).
  • Schedule appointment correctly – review appointment date, time, location, and provider name with caller.
  • Answer questions and offer other information, as requested, to provide patient-focused
  • Service patients
  • Make reminder calls as requested.
  • Make calls to reschedule appointments when necessary.
  • Other reasonably related duties as assigned by supervisor or manager.
Job Nature

Full-time

Educational Requirements
    BBA/ MBA or Master’s in Business/ Information System from Reputed University.
Experience Requirements
  • At least 1 year(s)
  • The applicants should have experience in the following area(s):
    Customer Support through Phone, Call Centre Supervision/Management
  • The applicants should have experience in the following business area(s):
    Hospital, Multinational Companies, Call Center
Job Requirements
  • Age 18 to 28 year(s)
  • Excellent communication, management, interpersonal and leadership skills required.
  • Computer Literacy: MS Office (Word/Excel/Power point).
  • Ability to handle confidential and sensitive information.
  • Ability to communicate effectively on the telephone.
Job Location

Dhaka

Salary Range
    Negotiable
Other Benefits
    Attractive Packages will be offered for deserving candidates.

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